Uploading Festival Screeners Using CineSend Requests

This guide will walk you through the process of uploading your final export to CineSend Requests for screening at an NYU Festival.

Delivery Specifications

Before uploading your file, it is vital that you ensure it meets the NYU Festival Delivery Specifications. If it doesn’t, your file will be rejected and you’ll have to resubmit.

Upload Method #1: Aspera Connect

The first upload method available in CineSend Requests is Aspera Connect. This is the preferred method, as it provides faster speeds and more reliable file transfers.

To upload your screener using Aspera Connect:

  1. Follow the unique upload link in the email you received from the NYU Festivals group. 
  2. Click on the Select button. The CineSend Requests Upload page, showing the select button.
  3. Click on Upload file or Upload DCP, depending on which type of export you want to upload. The CineSend Requests Upload page, showing the drop down menu for selections, including: Upload File, Upload DCP, and Import from CineSend Files.
  4.  Choose Upload file with Aspera Connect or Upload with Aspera Connect, depending on what type of file you're uploading. The CineSend Requests Upload page, showing the Upload file with Aspera Connect option.
  5. If you aren't working on a computer that already has Aspera Connect, you'll see a Required Steps pop-up prompting you to install the Aspera Connect browser extension and desktop application. The Aspera Connect pop-up window showing a prompt for installation.
    1.  Click on the install Extension button to install the browser plugin. 
    2. You will be directed to your browser's web store for the extension IBM Aspera Connect. Follow the steps there to install the extension (will vary from browser to browser). The Chrome Web Store page, showing the IBM Aspera Connect installation.
    3. Once you have installed Aspera Connect, you will be directed back to the CineSend page with a confirmation of the installation. The CineSend Requests Upload page, showing the confirmation of installation.
  6. Repeat steps 2-4 to relaunch the Required Steps pop-up. You should now see a checkmark next to Step 1 if the extension is successfully installed. Click on the Install Connect button to proceed with installing the desktop application. The Required Steps pop-up window showing a checkmark next to Step One and prompting Connect Installation.
    1. Save the installer to your desired location on your computer. The Save window, with the installer saved to the destined location.
    2. Double click on the downloaded installer. The Downloads window showing the downloaded dmg.
    3. In the pop-up, double click on the installer application. The pop-up window highlighting the IBM Aspera Connect Installer.
    4. Click on the Open button if your device requests permission. The device permission prompt window, showing the open button.
    5. You will see a setup window. Click on the Start button. The IBM Aspera Connect setup window showing the start button.
    6. Once installation is completed, you may click on the Close button. The IBM Aspera Connect Setup Window showing the competed installation.
    7. If you see a security warning, click on the Yes button to allow Aspera Connect access to your files. The security warning window with the yes button circled.
  7. Return to the CineSend page in your browser. 
  8. Repeat steps 2-4. Instead of the Required Steps pop-up, you should now be prompted to select your file from a Finder window. Select your file and click the Open button. The pop-up finder window with the file highlighted and showing the open button in the bottom right corner of the window.
  9. The upload will begin. You can view the upload progress in the Active Upload bear. The CineSend Requests Upload page, showing the upload progress in the Active Uploads bar.
  10. Once your upload is completed, a checkmark will appear next to the file name. The CineSend Requests Upload page, showing the file name with a checkmark in the Active Uploads bar.

Upload Method #2: Quick Upload

The second upload method available in CineSend Requests is to upload your file using a standard file transfer method, similar to Google Drive. This method is less reliable and will take longer, but can be workable for smaller file sizes.

  1. Follow the unique upload link in the email you received from the NYU Festivals group.

  2. Click on the Select button. The CineSend Requests Upload page, showing the select button.

  3. Click on Upload file or Upload DCP, depending on which type of export you want to upload. The CineSend Requests Upload page, showing the select button and Upload File option.

  4. Choose Upload file or Upload DCP, depending on the type of file you're uploadingThe CineSend Requests Upload page, showing the Upload file option.

  5. A Finder window will pop up. Select your file and click the Open button. The pop-up finder window with the file highlighted and showing the open button in the bottom right corner of the window.

  6. The upload will begin. You can view the upload progress in the Active uploads bar. The CineSend Requests Upload page, showing the upload progress in the Active Uploads bar.

  7. Once your upload is completed, a checkmark will appear next to the file name. The CineSend Requests Upload page, showing the file name with a checkmark in the Active Uploads bar.